Privacy Policy — bd1

Welcome to the bd1 Privacy Policy. This document explains how bd1 collects, processes, stores, and safeguards personal information submitted by users of our online casino and sports betting platform, accessible at bd1.vin. By accessing or using bd1, you agree to the terms described in this policy.

This Privacy Policy applies to all players registered or browsing on bd1, including users located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and throughout Bangladesh. We encourage you to read this document carefully and contact us if you have any questions.

Information We Collect

When you register, deposit, play, or contact us, bd1 may collect the following categories of personal data:

• Identity information — full name, date of birth, national ID or passport number (for KYC verification purposes).
• Contact details — email address, phone number, and city or district of residence within Bangladesh.
• Account credentials — username and encrypted password (passwords are never stored in plain text).
• Financial data — transaction history, deposit and withdrawal amounts in BDT, and payment method references (e.g. last four digits of bKash wallet, Nagad account reference, or Rocket number).
• Technical and usage data — IP address, device type, operating system, browser, session duration, pages visited, games played, and clickstream data.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or political opinions. We only collect what is necessary to provide, maintain, and improve our services.

How We Use Your Information

bd1 uses the personal data we collect for the following clearly defined purposes:

• Account management — to create, verify, and maintain your bd1 player account, including KYC compliance checks.
• Transaction processing — to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels.
• Service personalisation — to tailor your gaming experience, recommend relevant games such as cricket betting, slots, or live casino, and display region-appropriate promotions.
• Customer support — to respond to enquiries, resolve disputes, and process complaints submitted via our support email.
• Legal and compliance obligations — to meet anti-money laundering (AML) requirements, fraud prevention, and responsible gaming obligations.
• Platform security and analytics — to detect suspicious activity, prevent unauthorized access, and analyse aggregate usage patterns to improve bd1.

Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Contractual necessity — processing is required to deliver the services you have signed up for, including account registration, deposits, withdrawals, and gaming.
• Legal obligation — certain data processing is required under applicable law, including KYC, AML, and responsible gaming mandates.
• Legitimate interests — to prevent fraud, protect platform integrity, and improve user experience through anonymised analytics.
• Consent — where you have given explicit consent, such as opting into marketing communications or accepting optional cookies.

Sharing of Your Information

bd1 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data only in the following limited and necessary circumstances:

• Payment processors — bKash, Nagad, Rocket, Upay, and affiliated banking partners receive transactional data strictly necessary to process your deposits and withdrawals.
• Game and technology providers — licensed game studios such as Pragmatic Play, Evolution Gaming, and Spribe receive session data required to operate their game engines.
• Fraud prevention and compliance — identity verification partners and AML screening services may receive identity data as required by our compliance framework.
• Legal authorities — where required by applicable law, court order, or regulatory direction, bd1 may disclose personal data to relevant government or law enforcement agencies.

All third parties who receive personal data from bd1 are contractually obligated to handle it in accordance with applicable data protection standards and to use it solely for the specified purpose.

Cookies and Tracking Technologies

bd1 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather aggregate analytics. The types of cookies we use include:

• Essential cookies — required for the site to function, including session authentication and security tokens. These cannot be disabled without breaking core features.
• Preference cookies — store your language setting, game history preferences, and display choices to personalise your experience on return visits.
• Analytics cookies — collect anonymised data about how players use bd1, which pages are visited most frequently, and where users drop off. This helps us improve the platform.

You may manage or disable non-essential cookies through your browser settings. Disabling essential cookies may affect the functionality of bd1. Continued use of the platform after being presented with cookie information constitutes acceptance of our cookie practices.

Data Security

bd1 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls limiting internal data access to authorised personnel only, regular security audits and penetration testing, and real-time intrusion detection systems.

While bd1 takes all reasonable precautions to protect your data, no digital platform can guarantee absolute security. In the unlikely event of a data breach that may affect your rights or freedoms, we will notify affected users without undue delay in accordance with our obligations.

Data Retention

bd1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Specifically: account data is retained for the duration of your active account plus a period of up to 5 years after account closure, in line with standard financial record-keeping requirements. Transaction records are retained for a minimum of 5 years to comply with AML regulations. Technical logs and analytics data are retained for no more than 24 months.

Once the applicable retention period has expired, or if you request deletion of data that we are not legally required to retain, we will securely delete or anonymise your personal data so that it can no longer be linked to you.

Your Rights Over Your Data

bd1 recognises your rights regarding your personal data. Depending on applicable law and the circumstances of your request, you may be entitled to exercise the following rights:

• Right to access — you may request a copy of the personal data bd1 holds about you.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data.
• Right to erasure — you may request deletion of your personal data where there is no overriding legal basis for us to retain it.
• Right to restrict processing — you may request that we limit how we use your data while a dispute or correction request is resolved.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the email address listed in the Contact Us section of this policy. We will respond to all verified requests within 30 days of receipt.

Third-Party Payment Providers

To facilitate deposits and withdrawals, bd1 integrates with third-party payment service providers including bKash, Nagad, Rocket, and Upay. When you initiate a financial transaction, you will interact directly with those providers' interfaces. Your payment data — including mobile wallet numbers and transaction references — is transmitted to those providers under their own privacy policies and terms.

bd1 is not responsible for the data practices of these independent payment providers. We encourage you to review the privacy policy of each payment provider you use. bd1 retains only the transaction reference necessary to reconcile your account balance and manage disputes.

Age Restriction and Child Safety

bd1 is strictly an adult platform. Access to and use of bd1's services is permitted only to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from individuals under theage of 21. If we become aware that personal data has been submitted by a user who is under 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who suspect that a minor has registered on bd1 should contact us immediately at [email protected] so we can act without delay.

Changes to This Privacy Policy

bd1 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will revise the 'Last Updated' date at the top of this page. Where the changes are significant, we may also notify registered users via email or an in-platform notice. Your continued use of bd1 following the posting of any revised Privacy Policy constitutes your acceptance of those changes.

We recommend that you revisit this Privacy Policy periodically to stay informed about how bd1 is protecting your information. The most current version of this policy will always be available at bd1.vin/privacy-policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or bd1's handling of your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

Email us at: [email protected]